The Heart of Pest-End: Where People Come First

When you choose a pest control company, you want more than just someone to get rid of the creepy crawlies. You want professionals who treat your home like their own and put your family’s safety first.

That’s exactly what we do at Pest-End.

For over 40 years, we’ve been a family-owned business serving New England with one goal in mind: taking care of our customers and our team like they’re part of the family. Because, in a way, they are.

A Legacy of Care

From day one, Pest-End has been built on a simple but powerful belief: take care of your team, and they’ll take care of your customers.

That mindset is woven into everything we do—how we run our business, how we treat our team members, and how we serve our community.

"From the beginning, we’ve always believed that if we create a workplace where people feel valued and supported, they will take pride in their work and provide the best service to our customers," says Amanda Forrestall, President of Pest-End.

This philosophy shapes how we operate every day. They aren’t just words; they’re commitments that define our company culture.

What does that look like in action?

• Empowering our team with the training and resources they need to be the best at what they do.
• Celebrating wins—big and small—because hard work deserves recognition.
• Treating people like people—understanding that life happens outside of work and supporting our team however we can.

Why Being Family-Owned Makes a Difference

People Over Profits, Always

At Pest-End, we don’t answer to shareholders or chase corporate quotas. Our focus is, and always has been, on building relationships, not just transactions—with both our customers and our team.

"Even as we grow, we never want to lose the personal connection that makes Pest-End special," says Courtney Carace, COO. "Our team members and customers are at the heart of everything we do. They’re not just numbers—they’re part of our extended family."

That’s why we stay hands-on. Every technician, office staff member, and service representative knows they’re an essential part of this team. And when they feel supported, they deliver the kind of top-tier service that keeps our customers coming back.

A Culture That Feels Like Home

One thing we hear all the time? “It just feels different here.”

That’s because we invest in our team, whether it’s through training, career growth opportunities, or simply being there when they need us. We don’t just work together—we support each other.

"Caring for each other has always been at the core of Pest-End," says Adam Carace, CEO. "The teamwork from everyone is a value that cannot be understated."

Work Hard, Live Well

We know life is busy. Pest problems shouldn’t be something you have to stress about.

That’s why we work efficiently and reliably—so our customers can focus on what matters most: their families, their jobs, and their lives.

And we don’t just apply that philosophy to customers—we live by it ourselves.

"We believe in working hard, but we also believe in balance," says Amanda. "A fulfilling career shouldn’t come at the cost of personal well-being. We want our team to feel supported both in and outside of work."

Traditions That Keep Us Grounded

Sure, we’re growing. But we’ll never forget where we came from. These traditions remind us that Pest-End isn’t just a business—it’s a community.

Some of our favorite traditions include:

• Holiday parties and summer gatherings—because time together matters.
• Handwritten birthday cards—because small gestures go a long way.
• Celebrating life’s big moments—babies, weddings, new homes—you name it!
• Supporting each other in tough times—because family looks out for each other.

Looking Ahead

No matter how much Pest-End evolves, one thing will never change: our commitment to people.

"I always want our team to feel like they matter," says Adam. "I never want them to feel like just a number or a cog in the wheel."

When the next generation steps up to lead, we hope they’ll remember:

✅ Work hard, but make time for family.

✅ Treat employees and customers like friends.

✅ Lead by serving others—not just running a business.

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Join the Pest-End Family

Whether you’re looking for reliable pest control or a meaningful career, we’d love to have you as part of our story.

Want to learn more about our services? Check out our pest control solutions here.

Interested in joining our team? Explore careers at Pest-End.

At Pest-End, we don’t just treat you like a customer—we treat you like family. Because, at the end of the day, that’s who we are.